Women World - Privacy Policy

Welcome to Women World - a platform operated by Kalsym System to empower, educate, and engage women through health, wellness, lifestyle, and community features. We respect your privacy and protect your personal and sensitive health information.

1. Consent and Policy Updates

By using the Women World Web (“Services”), you acknowledge that you have read and agree to this Privacy Policy. If you do not agree, please discontinue use of the Services. We may update this Policy from time to time. The “Effective Date” will change when updates are posted inside the Website and on our website.

2. Information We Collect

Personal Information

Name, email, phone number, for account creation, OTP verification, and communication.

Sensitive Health Information (optional)

Menstrual cycle dates, ovulation predictions, and any notes you choose to enter in the Period Tracking feature.

Technical and Usage Data

Device type, operating system, IP address, Website version, crash reports, and analytics data.

Payment & Subscription Information (EasyPaisa Integration)

When you subscribe or make payments through EasyPaisa, we may collect and process transaction-related data such as your mobile number (MSISDN), EasyPaisa transaction details, including initial account-linking transactions and subsequent subscription payment records, subscription status, billing cycle information, and recurring payment authorization status (if applicable).

Payments are securely processed through EasyPaisa and its authorized payment partners. Women World does not store sensitive financial credentials such as EasyPaisa PINs, passwords, or wallet authentication details.

3. How We Use Your Information

We use your information to:

  • Provide and personalize Website features, including period tracking, wellness tips, and community content.
  • Verify login/OTP and maintain account security.
  • Process and manage subscriptions and EasyPaisa payments.
  • Enable billing, renewal, and payment verification.
  • Improve Website performance and troubleshoot issues.
  • Conduct anonymized, aggregated analytics and research.
  • Fulfill legal obligations and prevent misuse of the Services.

Advertising Notice: We do not use or share your sensitive health information, including menstrual or reproductive data, for ad targeting or marketing. Any ads shown through third-party networks are based only on non-sensitive, non-personally identifiable data such as general usage behavior or contextual content.

4. Legal Bases for Processing

If you are located in the European Economic Area (EEA) or United Kingdom, we process personal data under these legal bases:

  • Your consent, such as for optional health tracking or marketing preferences.
  • Performance of a contract, to deliver our Services.
  • Legitimate interests, to maintain and improve our platform.
  • Compliance with legal obligations.

5. User Permissions

  • SMS - for OTP verification only.
  • Storage/Media - to upload profile photos or save images.
  • Internet Access - for Website functionality and content delivery.

6. Data Sharing

We do not sell or rent your personal or health data. We may share information only:

  • With trusted service providers, including EasyPaisa, OTP services, hosting, and analytics providers, under strict confidentiality agreements.
  • When required by law or valid government request.
  • For privacy-compliant analytics that do not involve sensitive health data for advertising.

7. Data Retention and Deletion

We retain data only as long as necessary to provide Services or comply with legal obligations.

You may request deletion of your account and data at any time by contacting support@kalsym.com.pk.

Upon deletion, personal and health data will be permanently removed unless retention is required by law.

8. Security Measures

We use administrative, technical, and physical safeguards including encryption in transit, secure storage practices, and restricted employee access to protect your data.

9. Children's Privacy

Our Services are intended for users aged 18 and above. We do not knowingly collect data from minors. If we become aware of such data, we will delete it promptly.

10. Your Privacy Rights

Depending on your location, such as EEA, UK, or California, you may have the right to:

  • Access, correct, or delete personal data.
  • Withdraw consent where applicable.
  • Request data portability or restriction of processing.
  • Opt-out of data sharing where applicable. We do not sell data.

Requests can be sent to support@kalsym.com.pk.

11. Cookies and Tracking

We use cookies and similar technologies for essential functionality, analytics, and service improvement. You may manage cookies through your browser or device settings.

12. Third-Party Links and Services

Our Website may include links to third-party services. We are not responsible for their privacy practices and encourage you to review their policies separately.

13. Contact Us

If you have questions or concerns about this Privacy Policy or your data:

Email: support@kalsym.com.pk

Address: Kalsym System, Islamabad, Capital Territory 44000, Pakistan